Super Venus Entertainment & Production Pte Ltd (referred to as "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site"). By using the Site, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

1.1 Personal Data We may collect personal data that you provide directly to us, such as:

• Contact Information: Name, email address, phone number, and company name.
• Event Details: Information related to your event, such as date, venue, and specific requirements.
• Billing Information: Payment details including billing address and transaction history.

1.2 Automatically Collected Information When you visit our Site, we may automatically collect certain information about your device and usage, including:

• Log Data: IP address, browser type, operating system, referring URLs, and pages visited.
• Device Information: Device type, operating system version, and unique device identifiers.
• Cookies and Tracking Technologies: Details about your interaction with the Site, collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Providing Services

• To respond to inquiries and provide quotations.
• To manage bookings, deliver services, and coordinate event logistics.

2.2 Improving User Experience

• To personalize your experience on our Site.
• To improve website functionality and troubleshoot issues.

2.3 Marketing and Communication

• To send promotional materials, newsletters, and updates about our services (with your consent).
• To conduct surveys and gather feedback to improve our offerings.

2.4 Legal and Security Purposes

• To comply with legal obligations and enforce our terms and conditions.
• To detect, prevent, and address fraudulent activities or security issues.

3. How We Share Your Information

3.1 For Legal Reasons

We may disclose your personal data if required to do so by law, or if we believe that such action is necessary to:

• Comply with a legal obligation.
• Protect and defend our rights or property.
• Prevent fraud or investigate potential wrongdoing.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and gather analytical data. By using our Site, you consent to the use of cookies in accordance with this policy.

4.1 Types of Cookies We Use

• Essential Cookies: Necessary for basic website functionality.
• Performance Cookies: Help us understand how visitors interact with the Site.
• Functional Cookies: Remember user preferences and settings.
• Targeting/Advertising Cookies: Used to deliver relevant ads and measure their effectiveness.

4.2 Managing Cookies You can control and manage cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Site.

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Once the retention period expires, we securely delete or anonymize your data.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These measures include:

• Encryption of sensitive data.
• Regular monitoring and testing of our security systems.
• Limiting access to personal data to authorized personnel only.

However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have certain rights under applicable data protection laws, including:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Objection: Object to the processing of your data for specific purposes.
• Data Portability: Request to transfer your data to another service provider.

To exercise your rights, please contact us using the details provided below.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies.

9. International Data Transfers

If you are accessing our Site from outside Singapore, please note that your data may be transferred to, stored, and processed in Singapore or other countries where we or our service providers operate. By using the Site, you consent to this transfer.

10. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of significant changes by posting the updated policy on our Site with a revised "Effective Date."

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Super Venus Entertainment & Production Pte Ltd
Email: sales@super-venuso.com
Phone: +65 91820122
Address: 11 Woodlands Close #07-21 Woodlands 11 Singapore 737853

---

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.